2nd drop of our NEW Thoughtful Offerings is now live!
Speedy $10 shipping Australia Wide + FREE shipping on all orders over $100
As our free shipping minimum has recently changed, please bear with us as we update all pages of our site xo
Young Willow prefers to ship all items express so that we can uphold our high level of customer service and get your order to you in a timely manner. All orders under $100 will be a flat rate of $10 and will be sent express unless otherwise stated. We offer free regular shipping on all orders over $100 but this will be upgraded to express (free of charge) where possible.
International Shipping will be confirmed once a purchase is made. A PayPal request for the additional fee will be emailed to you following your purchase. Please email firstname.lastname@example.org for a quote beforehand if you prefer.
Shortly after your order has left Ascot Vale you will get an email to track and trace your item. Sometimes this will come directly from our delivery partners. During our busier times, your order may arrive quicker than we can send the email. Rest assured it will be with you soon enough.
Once the shipment has left our warehouse we have no control over the speed and delivery process but will do everything to ensure it will arrive to you in a timely manner.
We have packed your parcel to avoid damage and to ensure a beautifully presented parcel arrives in your loved one's hands. If your parcel has been damaged or lost, please email email@example.com within 7 days.
All orders are packed from Sunday night through to Thursday Night. We don't pack orders on Friday to allow us time to work 'on' our business and not just 'in' it. However, all orders are shipped Monday through to Friday. They are dispatched from Melbourne through DX Mail (a division of Toll priority), Australia Post and Sendle within 36 hours. PO Box orders will go via regular post. As all gift boxes will vary is size, using multiple postage services allow us to choose the fastest delivery service for each and every box.
The closer you are to Melbourne the quicker you will receive your offering. If you are having your gift delivered anywhere from Adelaide to Sydney (South Eastern Zone) you should receive your gift within 1-3 days, that's pretty quick!
International delivery: - We love to ship our Offerings OS! As sizes, shapes and weights of our gifts vary, please contact us directly for international shipping rates. We will always discount your Offering by what it would cost to send here in Australia if the order is over $150. We ship with DHL which is a tracked service and will often take 5-12 working days to reach your destination.
We hope you've found something you love