$10 regular and $15 express shipping Australia Wide.  Free shipping on orders over $150 xo

Want to view our packaging? - Go behind the scenes on Instagram with a #ywtimelapse

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* Items in your cart are reserved for 2 hours

Shipping


Premium gift giving is our passion, thus we take our shipping seriously here at Young Willow. Fast delivery is important to us, but we never sacrifice taking care and time to prepare your gift.  Please allow up to 36 hours to lovingly package and dispatch your order, often it's much quicker or call to check our current turn around time.


August Closure Dates

Early August is when the brands we stock, or hope to stock show us their future ranges at trade shows. We use these viewings to curate our new Offerings. Our hours may change over this time, some details are below:

Orders placed after 5pm Wednesday 31st July will be shipped Friday 2nd.

Orders placed on Friday the 2nd after 9am will be shipped Monday 5th of August.

I will be in Perth visiting friends from the 9th to 12th of August. Orders placed after 2pm on Thursday the 8th will be shipped on Monday 12th August.

Orders placed after 11am Sunday 11th will be shipped Tuesday 13th.

We will be shooting our New Offerings on Friday 16th of August and orders placed after 2pm Thursday will begin shipping on Monday 19th.


Thanks so much for your understanding.


Cost

Free Australia Wide delivery is offered for orders $150 or greater. Please allow 2-5 days for delivery (after dispatch). This can be upgraded to express for $8 (1-3 days) or SAME DAY (Inner Melbourne Only) $18. We also now have the option of pick up in our Kensington Warehouse by appointment.

For all gifts under $150 you have the choice of $10 Regular Shipping (2-5 days), $15 Express (next business day once dispatched except in remote locations) or $24 SAME DAY (before 5pm Inner Melbourne Only). Same Day orders 
must be received by 11am.


With all hospital deliveries we will ring ahead to confirm if mum and bub are still 'checked in', and will be there when the gift arrives.  It is highly advisable that you upgrade to express post so it can travel with our premium courier who will deliver directly to the ward. Shipping via regular post gives us no control over where it's delivered to and sometimes gets lost in the mailing room of the hospital never to be returned. Same Day delivery is available for inner Melbourne Only.  Please call us on 0402680299 if you have any special requests.

We will gladly ship internationally – simply request a quote via email emily@youngwillow.com.au or place your order and we will follow up with some options for you.

 

Order Tracking

Once beautifully packaged, your order will be dispatched from inner Melbourne within 36 hours, usually sooner. Dependent on the size and destination, we currently ship orders via Australia Post or DX Mail (Toll). 

Tracking emails will be sent directly to you by Australia Post. Our premium courier, DX Mail is a tracked service, please check in with us if you'd like the link as it's not an automated system.

We cannot guarantee next day delivery, especially for remote locations. Please let us know if you have a particular date you need your Offering by. 

On the very rare occasion that delayed, lost or missing parcels find their way back to Young Willow, you will incur a re-delivery fee to account for time and postage but rest assured we will do everything in our power to help you out.


Behind the Scenes

As a family run business, our office hours vary. You’ll definitely find Emily in and out of the office on Monday, Wednesday and Friday plus night owling most evenings once her tribe is settled into bed. We’re only ever an email away though and love collaborating with customers to curate the perfect gift.

We hope you've found something you love

- Thanks for visiting -